We aim to reply to emails to platform2@myplatform2.com within 14 days. For this reason, we recommend that you call us if your query is urgent. If you submit an application, we aim to send you an email to acknowledge receipt of your application within three weeks. How long it takes us to get back to you with regards to whether you have been shortlisted for interview depends on the dates you are available to travel. The reason for this is that we consider all applications for a given departure at the same time.